Terms and Conditions
Last updated: 5 August 2026
Domain: chatito.com
Product app: app.chatito.com
Contact: info@chatito.com
Privacy Policy: chatito.com/privacy
Introduction
These Terms and Conditions (the "Terms") constitute a legally binding agreement between you ("User", "You") and chatito.com, being the domain through which the services are made available ("Us", "We", "Our").
The Services are made available through:
- the marketing website at chatito.com (including landing pages, documentation, blog, and public content);
- the product web application at app.chatito.com and related product hosts We designate (including dashboards, strategy automation terminals, Settings, Challenges, billing, and account surfaces);
- the official Telegram-based trading bot @chatiportalbot; and
- any APIs, workers, or related tools We operate under chatito.com domains,
each of which is an access channel for the Services, unless We expressly designate otherwise for a particular feature. Features available on one channel may not be available on another.
By accessing, using, interacting with, or otherwise engaging with the Platform, Bot, or Services in any manner (including by creating an account, connecting a Wallet, connecting credentials, linking Telegram, pressing "Start" in Telegram, clicking buttons, issuing commands, enabling automation, paper or live modes, redeeming points, purchasing a plan, or continuing to use the Services after being presented with the Terms), You acknowledge that You have read, understood, and agree to be bound by the Terms. If You do not agree, You must immediately discontinue all use of the Platform, Bot, and Services.
1. Core Terms, Definitions, and Acceptance
1.1. Definitions and Interpretation
For purposes of the Terms, the following definitions apply:
- "Platform" means the websites, web applications, dashboards, terminals, APIs, documentation, Settings, Challenges, billing surfaces, and related interfaces made available under chatito.com and app.chatito.com (and any successor hosts We designate).
- "Bot" means the automated software application operating on Telegram under @chatiportalbot (and any official successor handle We designate).
- "Account" means Your user identity on the Services, which may be established or linked via email/identity provider, Wallet signature (e.g., SIWE), Telegram, invite, or other methods We support from time to time.
- "Services" means all features, tools, functionality, outputs, interfaces, and content made available through the Platform and/or the Bot, including beta or experimental features. The Services provide technology for automation of trading and related workflows. Without limiting the foregoing, automation technology may relate to prediction-market management (including venues such as Polymarket and Kalshi where integrated), centralized exchange (CEX) management, decentralized exchange (DEX) management, liquidity-provider (LP) management, Challenges, referrals, billing, AI-assisted tools, and other venues or workflows We may add or remove from time to time. The Services are fully non-custodial technology: We do not take deposit custody of Your Digital Assets or exchange balances as a broker, exchange, or bank.
- "Telegram" means the third-party messaging platform operated by Telegram Messenger LLP or its affiliates.
- "Wallet" means any blockchain wallet used by You to initiate, authorize, sign, or broadcast transactions in connection with the Services (including identity linking, billing payments, and venue interactions).
- "API Credentials" means API keys, secrets, tokens, session credentials, or similar access materials You provide or connect so that the Services may automate actions You authorize on a third-party venue (for example, a CEX or prediction-market venue), subject to the permissions You grant and can revoke.
- "Digital Assets" means cryptocurrencies, tokens, prediction-market positions or shares where treated as digital representations of value, and any blockchain-based digital representations of value.
- "Paper Mode" (also called Practice) means simulated or non-production trading, research, or strategy evaluation that does not (or is not intended to) place real capital at risk on a venue.
- "Live Mode" means use of the Services in a manner intended to place, manage, or affect real positions, orders, or capital on a venue.
- "Lab" or "AI Lab" means research, strategy invent/analysis, scientist, edge-detection, AI-assisted, Custom Avatar craft, and similar experimental or paid-power features of the Services (however branded). "AI Lab" may also refer to the paid plan tier that unlocks higher limits and AI-powered features.
- "Free Plan" means access to the Services without a paid AI Lab subscription entitlement (subject to Free Plan limits, credit balances, and feature gates We publish or enforce).
- "AI Credits" means metered units used to gate certain AI-powered actions (for example invent, analysis, scout, deep analyse, Custom Avatar craft). Credits are a product metering unit, not cash, not a store of value, and not redeemable for money unless We expressly state otherwise in writing.
- "Points" means promotional or challenge points You may earn (for example via Challenges, referrals, or campaigns). Points are not cash, not Digital Assets, and not a guaranteed debt. Points may be redeemable only into catalog items We offer (for example AI Credits or limited plan time), subject to rules and caps We set.
- "Challenges" means campaigns, tasks, competitions, redeem shops, pots, and related growth or engagement programs We operate inside the Services.
- "Third-Party Services" means any third-party networks, protocols, smart contracts, APIs, RPC providers, liquidity pools, bridges, analytics tools, identity providers, payment rails, exchanges, prediction markets, messaging platforms, AI model providers, or other infrastructure not controlled by Us, even if integrated with the Services.
- "Applicable Law" means any law, regulation, directive, rule, order, or requirement that applies to You in Your jurisdiction.
- "Restricted Person" means (a) any person located in, ordinarily resident in, or organized under the laws of any jurisdiction designated by Us as restricted from time to time; (b) any person subject to sanctions or listed on a restricted parties list maintained by any authority; or (c) any person otherwise prohibited from using the Services under Applicable Law.
Headings and formatting are for convenience only and shall not affect interpretation. "Including", "without limitation", "such as", and similar terms are illustrative and do not limit scope. The singular includes the plural and vice versa.
The Terms prevail over any inconsistent messages, FAQs, marketing materials, social posts, informal guidance, Lab outputs, rankings, or Bot messages. No Platform or Bot message shall be interpreted as amending the Terms unless explicitly stated by Us in writing.
1.2. Acceptance, Electronic Contract Formation and Updates
The Terms apply to all Users and all usage. Your agreement is formed electronically and may be evidenced by continued interaction with the Platform or Bot, continued access to the Services, or any other conduct indicating assent.
We may amend, modify, supplement, or replace the Terms at any time at Our sole discretion. Any updated Terms will become effective upon posting at chatito.com or upon being presented through the Platform or Bot, whichever occurs first. You are responsible for reviewing the Terms periodically and continued use after updates constitutes acceptance.
You acknowledge that the Services may evolve rapidly and may include new tools, workflows, fee structures, venues, or limitations. Operational updates may change execution logic, interface behavior, security controls, supported chains or venues, or third-party integrations. Your continued use constitutes acceptance of such operational changes, even if they affect outcomes.
Nothing in the Terms creates a partnership, joint venture, agency relationship, fiduciary duty, advisory relationship, or other relationship of trust. You agree that We do not act on Your behalf, do not represent Your interests, and do not owe duties beyond providing access to the Services as described.
You expressly acknowledge that You are not relying on any licensing, registration, supervision, or regulatory approval by any authority when deciding to use the Services.
1.3. Eligibility, Accounts, Access Control, User Representations, Jurisdictional Responsibility
By using the Services, You represent and warrant that You are at least eighteen (18) years of age, have full legal capacity, and have not been prohibited from using Telegram, blockchain networks, digital asset services, exchanges, or prediction markets under Applicable Law.
You represent and warrant that Your use of the Services complies with Applicable Law in Your jurisdiction, and that You are not a Restricted Person. Determining legality is solely Your responsibility, and You assume all risk if You access or use the Services in a location where they are restricted or regulated.
1.3.1. Accounts and identity methods. Access may require an Account. We may support one or more identity methods (for example email/passwordless or OAuth via an identity provider, Wallet signature / SIWE, Telegram login, invite codes, or operator grants). You must keep linked identities under Your control. Linking multiple methods to one Account is for convenience only and does not create additional warranties.
1.3.2. Beta, invite, and sign-up controls. The Services (or parts of them) may be beta, invite-only, waitlisted, or subject to operator controls that open or close new sign-ups at any time. Existing Accounts may remain able to sign in while new sign-ups are closed. Access is a privilege, not a guaranteed right. We may revoke invites, close waitlists, or change access rules without liability.
1.3.3. Optional security controls. We may offer optional security features such as authenticator-based two-factor authentication (TOTP), backup codes, step-up verification for sensitive actions (for example vault/credential changes), and session controls. Enabling 2FA does not eliminate risk. You are responsible for safeguarding authenticator devices and backup codes. Loss of 2FA factors may result in permanent loss of access if recovery is unavailable.
If You use the Services on behalf of another person or entity, You represent and warrant that You are authorized to bind them. You accept responsibility for their compliance and for all actions taken through Your Account, Telegram account, devices, Wallets, and API Credentials.
YOU ARE RESPONSIBLE FOR ALL ACTIVITY CONDUCTED THROUGH YOUR ACCOUNT, TELEGRAM ACCOUNT, WALLETS, AND API CREDENTIALS, WHETHER OR NOT AUTHORIZED BY YOU. You agree to promptly notify Us at info@chatito.com if You suspect unauthorized access, but YOU ACKNOWLEDGE THAT NOTIFICATION DOES NOT CREATE AN OBLIGATION OR ABILITY FOR US TO PREVENT OR REVERSE TRANSACTIONS OR VENUE ACTIONS.
2. Platform and Bot Operation; Trading Mechanics; Risk Disclosures
2.1. Dual Access Channels (Platform and Telegram); Account Security
2.1.1. The Services may be accessed via the Platform and/or the Bot. Features available on one channel may not be available on the other at any given time. Telegram is a Third-Party Service not owned or controlled by Us, and Telegram's reliability, security, delivery timing, account enforcement, and service continuity are outside Our control. Web infrastructure, hosting, browsers, and networks likewise involve Third-Party Services outside Our full control.
2.1.2. You acknowledge that Telegram-based delivery can cause delays, missing messages, message reordering, UI differences across devices, and stale information. Web interfaces may display delayed, incomplete, or stale data. You agree to verify trade, order, position, and strategy details independently and not to rely on message timing or dashboard refresh as a sole indicator of current market conditions.
2.1.3. You are solely responsible for securing Your Platform access credentials, Telegram account, devices, Wallets, and API Credentials. Losses resulting from account compromise (including phishing, SIM swaps, malware, social engineering, or leaked API keys) are borne exclusively by You. We are not responsible for impersonation accounts, fake groups, or third-party "support" scams.
2.1.4. Any customer support, communications, or assistance that We may provide (including via Telegram, email, website, or community channels) is provided on a best-efforts basis only. WE DO NOT GUARANTEE RESPONSE TIMES, RESOLUTION, OR AVAILABILITY OF SUPPORT, AND WE HAVE NO DUTY TO PROVIDE SUPPORT. You acknowledge that failure to receive support, delayed support, or incorrect support responses do not create any liability for Us.
2.1.5. Where the Services interact with smart contracts or tokens, token developers may implement "anti-bot," "anti-snipe," or blacklist measures. Using the Services to interact with such contracts may result in Your wallet address being permanently blacklisted, funds being frozen, or transactions being taxed at 100%. We are not responsible if Your wallet is flagged or blacklisted by any third-party token issuer due to the speed or nature of Your interaction via the Services.
2.2. Non-Custodial Technology; Wallets; API Credentials; Transaction Finality
2.2.1. The Services are fully non-custodial technology. We do not take deposit custody of User funds. You retain control of Your assets through Your Wallet and/or through Your accounts at third-party venues. We are not a bank, broker, exchange, custodian, or clearing house.
2.2.2. The Services do not request seed phrases for the purpose of taking custody of Your assets. YOU MUST NEVER SHARE SEED PHRASES OR PRIVATE KEYS WITH ANYONE, INCLUDING US.
2.2.3. Where You connect a Wallet, the Services may facilitate transaction construction and may prompt You to approve allowances, sign transactions, or perform confirmations. You acknowledge that approvals can create ongoing permissions beyond a single trade and that revoking allowances is Your responsibility.
2.2.4. Where You provide or connect API Credentials (for example, for CEX or venue automation), You authorize the Services to use those credentials solely to perform automation You enable, within the scope of permissions You configure. You remain responsible for: (a) creating credentials with least privilege, including trade/read permissions only and disabling withdraw, transfer, and internal-transfer powers where the venue allows; (b) enabling or disabling trading permissions; (c) rotating and revoking credentials; (d) optional IP allowlisting on the venue; and (e) monitoring activity on the venue. We do not "hold" Your exchange balances as a custodian; balances remain on the venue under Your account relationship with that venue. To the extent We store or process API Credentials (encrypted or otherwise protected) to operate automation You request, We do so as technical facilitators of Your self-directed configuration, not as deposit-takers of Your funds. Saving credentials does not by itself arm live trading; You control arming in the product.
2.2.5. Blockchain transactions are irreversible once broadcast. Venue orders and fills may be final under venue rules. You are solely responsible for verifying parameters before authorizing actions, including token addresses, destinations, approvals, amounts, slippage, gas, routing choices, order types, size limits, and venue-specific rules.
2.3. Automation Technology; Paper vs Live; Lab and AI Outputs; Copy Features
2.3.1. The Services provide technology for automation. You design, select, configure, enable, disable, and monitor strategies and workflows. Automation may accelerate both gains and losses.
2.3.2. Paper Mode results are simulations or research outputs. Paper Mode is not Live Mode. Paper performance, rankings, backtests, and Lab statistics are not guarantees of Live Mode results and may differ materially due to latency, fees, liquidity, partial fills, venue rules, and implementation details.
2.3.3. Live Mode is opt-in. You arm or enable Live Mode and related risk settings. You alone decide whether to place real capital at risk. Dual confirmation, arming switches, size limits, or similar controls (if present) are convenience features and may fail; they do not create a duty for Us to prevent losses.
2.3.4. Lab / AI Lab, rankings, signals, charts, indicators, "scientist," edge detectors, AI-assisted invent/analysis, Custom Avatar outputs, Trade For Me plans, and similar outputs are tools and informational content only. They are not investment advice, portfolio management, a recommendation to buy or sell, or a promise of profit. AI outputs may be incomplete, incorrect, outdated, or biased. You must not treat Lab outputs as personalized advice.
2.3.5. The Services operate in non-deterministic and adversarial environments. Execution may be delayed, partially completed, fail entirely, or execute under materially different conditions due to mempool state, validator behavior, chain reorganizations, RPC latency, exchange matching engines, API rate limits, price movement, and liquidity changes.
2.3.6. Any quote, price, estimate, indicator, ranking, or output displayed by the Platform or Bot is indicative only and may be inaccurate, delayed, incomplete, or stale. Execution price can differ materially due to slippage, price impact, liquidity depth, token taxes, fees, or rapid market movement.
2.3.7. You acknowledge risks including MEV, front-running, back-running, sandwich attacks, adverse selection, and other exploitative strategies. The Services do not guarantee protection against these risks, and any mitigation measures (if present) may be incomplete or ineffective.
2.3.8. If the Services offer any feature that enables You to follow, mirror, copy, or automatically reproduce transactions initiated by third-party wallets, addresses, lists, groups, strategies, signals, or "top traders" (collectively, "Copy Trading"), You acknowledge that such functionality is purely an automation tool and does not constitute advice, recommendation, endorsement, portfolio management, or any fiduciary service. Copy Trading may operate based on triggers, presets, or observed activity and may replicate transactions without assessment of suitability, risk, legality, or Your personal circumstances.
2.3.9. We do not vet, endorse, monitor, or know the identity, competence, intent, or risk profile of any wallet or trader You choose to copy, follow, or observe. Past performance, historical ROI, "win rate", or any displayed performance statistic is not indicative of future results and may be manipulated, temporary, or misleading. You acknowledge that the copied activity may involve illiquid, fraudulent, or malicious tokens and contracts, or strategies designed to exploit copy-traders, and that You may lose all funds used.
2.3.10. You acknowledge that copied or automated transactions may fail, execute partially, execute at worse prices, or execute under materially different conditions due to latency, mempool conditions, chain congestion, exchange APIs, routing differences, liquidity depth, slippage, MEV, token mechanics, and third-party failures. You remain solely responsible for configuring, enabling, disabling, limiting, and monitoring automation and for reviewing actions You authorize. We are not liable for any losses arising from automation or Copy Trading.
2.4. Third-Party Services, Venues, Token/Contract Risks, Chain/Bridge Risks
2.4.1. The Services may integrate or interface with Third-Party Services, including smart contracts, decentralized exchanges, centralized exchanges, prediction markets (including Polymarket or similar), liquidity pools, routers, bridges, RPC providers, oracles, data feeds, and analytics tools. We do not control these components and do not guarantee their security, correctness, availability, or continued support.
2.4.2. Digital Assets and venue instruments may exhibit malicious or unusual behavior, including honeypots, blacklists, confiscation logic, dynamic taxes, rebase mechanics, upgradeability, admin controls, deceptive metadata, transfer restrictions, market resolution disputes, and rule changes. Such behavior may prevent selling, alter amounts, or cause losses, and the Services may not detect or prevent these risks.
2.4.3. Chains, bridges, exchanges, and prediction-market venues may fail, halt, reorganize, become compromised, delist markets, pause withdrawals, change APIs, or change fees. Liquidity may vanish, oracles may fail, and governance or resolution processes may produce unexpected outcomes. You acknowledge that these events can occur suddenly and can cause total loss.
2.4.4. Blockchain Storage Fees ("Rent") and Minimum Balances. You acknowledge that certain blockchains and protocols (including, without limitation, Solana) may require minimum balances, reserves, or account "Rent" to create, maintain, or keep open token accounts or other on-chain records. Such amounts may be withheld, locked, consumed, reclaimed by the network, or otherwise not immediately withdrawable depending on protocol rules. The Services do not control blockchain rent mechanics and have no obligation to manage, recover, reclaim, or optimize any Rent amounts on Your behalf.
2.5. Plans, Economy Model, Fees, Payments, Credits, Challenges, Referrals, Limits, Optional Verification
2.5.1. Categories of fees and costs. Using the Services may involve (without limitation): (a) protocol, exchange, or venue-level fees charged by Third-Party Services; (b) network "gas" and blockchain fees paid through Your Wallet; (c) Platform service fees We charge for access to or use of the Services (including subscription fees, AI credit packs, and any transaction / automation service fees); and (d) other costs displayed in the product catalog or at checkout. Venue and network fees are outside Our control and may change without notice.
2.5.2. Free Plan and AI Lab (paid) plan. The Services may be offered under a Free Plan and a paid AI Lab plan (or similar packaging). Free Plan access may include paper and live automation technology subject to lower capacity, lower trade frequency, and limited or no AI spend without credits. AI Lab is the paid tier intended for AI-powered invent/analysis and higher limits. Exact feature matrices, capacity caps (for example concurrent strategies and saved books per venue), credit allowances, and gates are described in-product and may change. Browsing Lab UI does not by itself mean unlimited AI spend.
2.5.3. Published AI Lab subscription prices (economy model). The current published cash prices for AI Lab subscription entitlements are:
- AI Lab · Monthly: USD $19 per month (paid plan entitlement for approximately 30 days);
- AI Lab · Annual: USD $190 per year (paid plan entitlement for approximately 365 days; about 10× monthly).
These prices are the locked economy model for the default cash catalog unless We update the in-product billing catalog or these Terms. We may offer different promotional, founder, team, enterprise, or operator-granted prices. Displayed catalog prices at checkout control the amount You pay for a given invoice. We may change prices prospectively for new purchases or renewals by updating the catalog and/or these Terms; price changes do not automatically reprice completed payments.
2.5.4. How paid plan time may be obtained. Paid AI Lab entitlement may be granted by: (a) cash / onchain checkout (or other payment methods We enable later, such as card processors); (b) Points redemption from Challenges or similar programs, subject to catalog rates and lifetime caps We set (for example free month/year via points may be limited once per Account); (c) operator or promotional grants. Points redemptions and cash purchases may stack or extend entitlement according to product rules. When plan time expires, Your Account reverts to Free Plan limits unless renewed.
2.5.5. Onchain and other payment rails. Billing may use non-custodial onchain payments (for example native-token transfers on supported chains such as Base or Polygon to a receive address We designate), priced in USD and converted to network-native amounts at quote time. You must pay from a Wallet linked to Your Account where the product requires it. You are solely responsible for sending the correct amount, asset, chain, and destination. Underpayments, wrong-chain sends, wrong asset, or failed confirmations may result in no entitlement. We may also add card, stablecoin, invoice, or other processors later; those Third-Party Services have their own terms. Network gas for payment transactions is Your cost.
2.5.6. Auto-renew and cancellation. Where auto-renew is offered, it may be opt-in. For non-custodial crypto checkout, auto-renew typically means We prepare a renewal invoice and notify You; Your Wallet must still authorize the payment (We do not hold private keys and cannot silently pull funds). Card or other pull-style processors, if added later, may renew according to their rails and Your authorization. You may cancel auto-renew in Settings (or equivalent) before the renewal window. Cancellation stops future renewals; it does not refund unused time unless mandatory law requires otherwise. We may suspend premium access for unpaid invoices, failed payments, or processor issues. We do not guarantee uninterrupted availability of subscription features.
2.5.7. AI Credits and credit packs. Certain AI actions consume AI Credits. Free Plan Users typically start with zero monthly credit drip and may obtain credits via Challenges redemptions, promotions, or other paths We enable. Paid AI Lab Users may receive a periodic credit allowance and, where offered, may purchase additional credit packs. Credits: (a) have no cash value; (b) are not transferable between Accounts except as We expressly allow; (c) may expire or be adjusted if We rebalance the economy, detect abuse, reverse fraudulent grants, or correct errors; (d) do not guarantee model quality, availability, or profitable trading outcomes. Spending credits is final once the action is accepted by the Services.
2.5.8. Challenges, Points, pots, and redeem catalog. Challenges, Points, leaderboards, weekly pots, and redeem shops are promotional / engagement features. Rates, task lists, verification methods (including operator review of social submissions), caps, and catalogs may change. We may reverse Points or redemptions for fraud, multi-accounting, self-referral, fake engagement, or error. Points are a privilege, not a guaranteed debt. Redeem catalog defaults (including points-to-credits rates and points-to-plan SKUs) are set by Us and may be retuned for operations.
2.5.9. Referrals. If We offer a referral program, rewards (for example Points when an invitee meets attribution and activation rules) are subject to program terms We publish. We may modify rates, require verified identity/Telegram/Wallet linkage, cancel pending rewards, or ban Users for abuse (including self-referral, spam, or fake accounts). Referral rewards are a privilege, not a guaranteed debt, and create no partnership or employment relationship.
2.5.10. Platform transaction / automation service fees (including future dynamic fees). In addition to subscription and credit fees, We may charge Platform service fees related to automation volume, live execution, fills, notional, venue, strategy class, or other usage metrics ("Transaction Fees"). We may introduce, change, or remove Transaction Fees, including a dynamic fee model (for example fees that vary by volume tier, venue, market conditions, plan tier, or operational cost). Where Transaction Fees apply, We will describe the applicable basis in-product, in the catalog, or in an update to these Terms. You authorize Us (where technically supported) to collect Transaction Fees via invoice, onchain payment, deduction from a prepaid balance, credit card processor, or other collection mechanism We implement. Transaction Fees are separate from venue/exchange fees and network gas.
2.5.11. Fee collection authorization. You authorize Us (where technically supported) to collect applicable Platform fees through the mechanisms described or implemented by the Services. You acknowledge that Third-Party Services may impose additional fees outside of Our control. Automated collection does not create custody of Your trading balances.
2.5.12. Capacity and feature limits. We may, at Our sole discretion, impose limits (e.g., trade frequency, volume, concurrent strategies, saved books, Lab capacity, AI rate limits, feature access, API usage) by plan tier or otherwise, and may require identity verification, wallet screening, or other compliance steps for access to certain features. Refusal or inability to provide requested information may result in restrictions or termination. Operator/admin Accounts may have different internal limits that do not create rights for other Users.
2.5.13. Strategy data and "delete". User-initiated "delete" of a strategy or book may be a soft hide that removes it from Your active list and runtime capacity while retaining underlying research data, ledgers, fills, and orders for operational, security, learning, audit, and product integrity purposes. Hard deletion of research data is not guaranteed. Catalog/demo strategies may be hidden per-user without deleting the shared product catalog.
2.5.14. KYC and screening. We may, at any time and at Our sole discretion, impose eligibility, screening, and verification requirements for accessing or continuing to use the Services, including requiring You to successfully complete a know-your-customer / know-your-business process ("KYC"), sanctions/PEP screening, adverse-media checks, wallet screening, or other compliance checks. Such requirements may apply globally or only to certain Users, features, limits, transaction sizes, or usage patterns, and may be introduced, changed, expanded, or re-run at any time. You agree to provide accurate, complete, and not misleading information and documentation upon request and to keep it current. We may use Third-Party Services to perform KYC and screening. WE HAVE NO OBLIGATION TO PROVIDE REASONS FOR ANY VERIFICATION-RELATED DECISION.
2.5.15. If You refuse, fail, delay, or are unable to complete any requested KYC or screening, or if You do not meet Our criteria (as determined by Us in Our sole discretion), We may restrict, suspend, or terminate Your access to the Services (in whole or in part), decline to provide Services to You, and/or impose additional limits or conditions, with or without notice. To the maximum extent permitted by law, verification requirements or outcomes do not create any duty for Us to monitor Your activity, prevent losses, reverse transactions, or provide support or remediation. Any restrictions or termination related to verification do not entitle You to a refund, credit, chargeback reversal, or compensation, and ALL FEES REMAIN NON-REFUNDABLE in accordance with the Terms.
2.5.16. Non-refundable fees. ALL FEES, SUBSCRIPTION PAYMENTS, CREDIT PURCHASES, AND TRANSACTION FEES ARE NON-REFUNDABLE to the maximum extent permitted by law, including where transactions fail, execution deviates from expectations, market conditions change, AI outputs are unsatisfactory, features are modified, plan time remains unused, credits remain unspent, or You discontinue use of the Services. Onchain payments are generally irreversible once confirmed on the relevant network.
2.5.17. Promotions. We may, at Our sole discretion, introduce promotional offers, discounts, trials, Challenges rewards, or founder pricing with different pricing or features for certain Users. Unless explicitly offered to You, such offers do not apply to You and do not modify the Terms.
2.6. Regulatory Positioning
2.6.1. The Services are provided as a technology and automation interface and are NOT intended to be offered, marketed, or provided as regulated financial services in any jurisdiction, including in jurisdictions that maintain comprehensive financial services, investment, commodities/derivatives, payments, money transmission, or crypto-asset regulatory regimes. We are NOT registered, licensed, authorized, supervised, or approved by any financial regulator or authority as a broker-dealer, investment adviser, commodity trading advisor, virtual asset service provider, crypto-asset service provider, money services business, payment institution, or similar regulated entity. You acknowledge that YOU ACCESS AND USE THE SERVICES AT YOUR OWN INITIATIVE AND RISK and that you may not receive protection, complaint channels, compensation schemes, or other statutory safeguards that might otherwise apply under the laws or regulations of your jurisdiction.
2.6.2. You are solely responsible for determining whether Your access to and use of the Services is lawful in Your jurisdiction and for always complying with Applicable Law. Any geo-blocking, screening, risk controls, or access restrictions, if implemented, may be incomplete or ineffective and DO NOT SHIFT RESPONSIBILITY FROM YOU TO US.
3. Virtual Asset Risks; No Advice; Operational & Protocol Risks; Self-Custody; Regulatory Uncertainty
3.1. Virtual Asset and market prices are highly volatile and trading is inherently speculative and extremely risky. Market prices may move rapidly and unpredictably, including within seconds, and You may lose some or all of the value of Digital Assets or capital involved in any transaction, including the entire amount You use. You acknowledge that profitability is not guaranteed and that automated tools can accelerate losses as well as gains.
3.2. Liquidity for a particular Digital Asset or market may be materially affected by regulatory activity, enforcement actions, market manipulation, coordinated trading, sudden changes in liquidity pools, acts or omissions by issuers, developers, venue operators, or administrators, changes in token mechanics, market resolution outcomes, and unexplained or anomalous volatility. Apparent volume, holder counts, liquidity depth, and price action may be misleading, manipulated, or temporary.
3.3. By using the Services, You accept all risks of trading Digital Assets and venue instruments. In entering into any transaction or enabling automation, You represent that You have been, are, and will be solely responsible for making Your own independent appraisal of: (a) the risks of the transaction or strategy; (b) the characteristics and risks of the underlying instrument; (c) the applicable smart contracts, venues, and protocols involved; and (d) the market and liquidity conditions at the time of execution. You further represent that You understand that execution may occur under different conditions than those visible when You initiate or enable an action.
3.4. We do not advise on the merits of any Digital Asset, market, strategy, or transaction. We do not provide trading, investment, financial, legal, tax, or other professional advice in connection with the Services. To the extent We provide market or trading data, charts, indicators, alerts, Lab outputs, rankings, or make public statements (including social media posts), the act of doing so is incidental to Your relationship with Us and such information is provided for general informational purposes only and must not be interpreted as advice.
3.5. BUYING, SELLING, OR AUTOMATING TRADES IN DIGITAL ASSETS OR VENUE INSTRUMENTS IS SOLELY THE USER'S DECISION AND WE WILL NOT BE LIABLE FOR ANY RESULTING LOSSES, WHETHER DIRECT OR INDIRECT, OR FOR ANY CONSEQUENT LOSS. You acknowledge that You control whether to initiate, sign, approve, broadcast, arm Live Mode, or enable automation, and that the Services merely facilitate technical workflows and informational outputs.
3.6. The software protocols that underlie many Digital Assets are typically open-source projects and may be upgraded, modified, forked, exploited, or changed suddenly and dramatically. Development and control of such protocols and assets are outside of Our control. You acknowledge and accept the risk of operational and technical challenges, including sophisticated cyber-attacks, unexpected surges in activity, routing disruptions, oracle failures, and other technical difficulties.
3.7. You agree to accept the risk of unanticipated or heightened technical difficulties, including those resulting from sophisticated attacks or third-party compromise. You agree not to hold Us accountable for losses related to such events. You accept full responsibility for monitoring technological changes, protocol updates, token mechanics, venue rules, and their consequences for Your Digital Assets and trading activity.
3.8. The technology utilized in delivering the Services depends on public peer-to-peer networks, venue APIs, and distributed ledger technology that are not under Our control or influence and are subject to many risks and uncertainties. We reserve the right to modify supported networks, tokens, venues, routes, or integrations at any time, with or without notice.
3.9. YOU ARE SOLELY RESPONSIBLE FOR THE SAFEKEEPING OF THE PRIVATE KEY / SEED PHRASE ASSOCIATED WITH YOUR WALLET AND FOR THE SECURITY OF YOUR API CREDENTIALS. We cannot restore, recover, or reissue Digital Assets, and We will not provide refunds due to lost or stolen private keys, seed phrases, wallet access, or compromised API Credentials.
3.10. Blockchain technologies, Digital Assets, prediction markets, and related venues are subject to legal and regulatory uncertainties. The Services may be adversely impacted by regulatory or legal inquiries, enforcement actions, investigations, claims, fines, judgments, or other proceedings in any jurisdiction, which could impede, restrict, or limit Your ability to continue using the Services or to acquire, hold, transfer, or trade Digital Assets or venue instruments.
3.11. USER ACKNOWLEDGES AND AGREES that: (a) the Services do not custody funds as a deposit-taker; (b) all transactions and automation configurations are self-directed; (c) the User alone decides whether to trade or enable Live Mode; and (d) losses may be total and irreversible.
3.12. USER ACKNOWLEDGES AND AGREES that: (a) blockchain transactions are final; (b) mistaken approvals, wrong token addresses, wrong destinations, or misconfigured automation may result in permanent loss; and (c) We cannot reverse, cancel, or retrieve many categories of transactions or venue fills.
3.13. USER ACKNOWLEDGES AND AGREES that: (a) token mechanics may prevent selling; (b) liquidity may disappear; (c) MEV and adversarial trading may cause losses; (d) venue APIs may fail or rate-limit; and (e) the Services do not guarantee detection or prevention of such risks.
3.14. USER ACKNOWLEDGES AND AGREES that: (a) any "profit", "win rate", "signals", "alerts", "fast execution", ranking, or Lab description is not a guarantee; (b) historical and paper performance is not indicative of future results; and (c) any reliance on outputs is at User's sole risk.
3.15. USER ACKNOWLEDGES AND AGREES that the Services may be changed, paused, or discontinued at any time and that such events may affect access to features, integrations, or outputs, without liability to Us.
4. Data Protection; Liability; Disputes; and Legal Framework
4.1. Data Protection and Security
4.1.1. WE APPLY DATA MINIMIZATION and We seek to collect and process only the data reasonably necessary to operate, secure, support, and improve the Services. Depending on how You use the Services, this may include Account identifiers, identity-provider references, Telegram identifiers (e.g., username/ID), device/client metadata, wallet addresses, two-factor authentication secrets/backup-code hashes (where enabled), API Credential metadata (and, where necessary to provide automation You request, encrypted or otherwise protected credential material), billing invoices and payment transaction hashes, Challenges points/credit balances, referral attribution, Custom Avatar prompts/outputs, notification preferences, strategy configuration and performance metrics, feature usage logs, error logs, support tickets, waitlist or email contacts You provide, and communications.
4.1.2. We implement commercially reasonable technical and organizational safeguards designed to protect data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. Measures may include role-based access controls, least-privilege permissions, separation of environments, secure configuration practices, encryption in transit where supported, controlled secrets management, monitoring, rate limiting, and incident response procedures.
4.1.3. You acknowledge that no security program can guarantee absolute security. Risks may arise from Third-Party Services (Telegram, hosting providers, RPC providers, venues, analytics tools) and from the public nature of blockchains. You also acknowledge that on-chain data is generally immutable and publicly accessible, and that certain privacy requests cannot affect blockchain records.
4.1.4. Where the Services provide security-related warnings or confirmations (e.g., token warnings, "risky contract" flags, or suspicious route alerts), those are best-effort heuristics and do not guarantee safety. You remain solely responsible for due diligence and for deciding whether to proceed.
4.1.5. You agree not to submit sensitive personal information through Telegram or the Services unless We explicitly request it through an official channel identified at info@chatito.com. YOU MUST NOT SEND SEED PHRASES, PRIVATE KEYS, OR AUTHENTICATION CODES TO ANYONE, INCLUDING US.
4.1.6. You acknowledge that blockchain data (including wallet addresses, transaction hashes, token transfers, and related metadata) may be public, permanent, and outside of Our control. WE DO NOT CONTROL BLOCKCHAIN RECORDS AND CANNOT DELETE OR MODIFY ON-CHAIN DATA.
4.1.7. We may retain security logs, operational records, and communications as necessary for fraud prevention, abuse prevention, dispute handling, and legal compliance, and You consent to such retention as described in the Privacy Policy.
4.2. Privacy Policy, Cross-Border Processing, User Requests
4.2.1. Our data handling practices are further described in the Privacy Policy available at chatito.com/privacy ("Privacy Policy"), which is incorporated into the Terms by reference. If there is any conflict between the Terms and the Privacy Policy regarding personal data processing, the Privacy Policy governs that topic.
4.2.2. You acknowledge that data may be processed and stored across borders due to global infrastructure and Third-Party Services. Where required, We may rely on lawful mechanisms for cross-border transfers, as described in the Privacy Policy.
4.3. Acceptable Use, Prohibited Conduct, Enforcement
4.3.1. You agree not to misuse the Services, including by reverse engineering, scraping, probing, exploiting vulnerabilities, overloading, bypassing access controls, or interfering with other Users' access.
4.3.2. You may not use the Services for unlawful activity, including fraud, money laundering, terrorist financing, sanctions evasion, or transactions involving proceeds of crime. You may not use the Services if You are a Restricted Person.
4.3.3. We reserve the right, at Our sole discretion, to restrict, suspend, or terminate access, features, or transactions for operational, legal, security, or risk reasons, with or without notice, and without obligation to provide an explanation.
4.4. Availability, Modifications, Termination, Survival
4.4.1. We do not guarantee uninterrupted availability. The Services may be modified, restricted, paused, degraded, discontinued, or permanently shut down at any time, with or without notice.
4.4.2. We may terminate or suspend Your access at any time, for any reason or no reason, including suspected violation of the Terms, suspected harmful behavior, security concerns, or legal risk.
4.4.3. Provisions that by their nature should survive termination shall survive, including disclaimers, limitations of liability, indemnification, dispute resolution, governing law, and privacy/security provisions.
4.4.4. Termination or suspension does not entitle You to any refunds and does not limit Our rights to enforce the Terms. We may retain records as described in the Terms and the Privacy Policy and may continue to take actions necessary for security, compliance, or dispute handling.
4.5. WARRANTIES DISCLAIMER
4.5.1. THE SERVICES, THE PLATFORM, AND THE BOT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
4.5.2. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY OUTPUTS, DATA, OR PRICES WILL BE ACCURATE, COMPLETE, OR UP TO DATE.
4.6. LIMITATION OF LIABILITY
4.6.1. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, LOSS OF OPPORTUNITY, TRADING LOSSES, OR DIMINUTION IN VALUE, ARISING OUT OF OR RELATING TO THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
4.6.2. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED USD $0, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
4.6.3. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICES OR WITH THE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SERVICES.
4.6.4. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU HEREBY IRREVOCABLY RELEASE, WAIVE, AND DISCHARGE US FROM ANY AND ALL CLAIMS, DEMANDS, CAUSES OF ACTION, DAMAGES, LOSSES, AND LIABILITIES OF ANY KIND ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICES, INCLUDING WITHOUT LIMITATION TRADING LOSSES, LOST PROFITS, LOST OPPORTUNITY, AND ANY LOSSES ARISING FROM THIRD-PARTY SERVICES, TOKEN MECHANICS, VENUE FAILURES, OR BLOCKCHAIN EVENTS.
4.7. Indemnification, Force Majeure, Taxes
4.7.1. You agree to indemnify, defend, and hold harmless Us from and against all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to Your use of the Services, Your violation of the Terms, Your violation of Applicable Law, or Your interactions with Third-Party Services.
4.7.2. We are not liable for delays or failures caused by events beyond Our reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, labor disputes, power failures, internet outages, blockchain failures, regulatory actions, or third-party service disruptions.
4.7.3. You are solely responsible for determining and paying any taxes arising from Your use of the Services or any transactions you execute. We do not provide tax advice, reporting, withholding, or documentation.
4.8. Dispute Resolution; Arbitration; Class Action Waiver
4.8.1. PLEASE READ THIS SECTION CAREFULLY. IT CONTAINS A BINDING ARBITRATION AGREEMENT AND A WAIVER OF CLASS ACTION RIGHTS THAT AFFECT YOUR LEGAL RIGHTS, ESPECIALLY IF YOU ARE LOCATED IN OR OTHERWISE SUBJECT TO THE LAW OF THE UNITED STATES.
4.8.2. Before arbitration, the parties agree to attempt informal resolution for at least thirty (30) days after written notice is delivered to info@chatito.com describing the dispute and relief sought.
4.8.3. If unresolved, disputes shall be resolved by binding arbitration in Panama City, Republic of Panama, under rules of the Republic of Panama or a comparable framework selected by Us, by a single arbitrator, conducted in English, on an individual basis.
4.8.4. YOU AND WE AGREE THAT DISPUTES MUST BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL ACTION.
4.8.5. Notwithstanding the foregoing, We may seek injunctive or equitable relief in any competent court to prevent or stop unauthorized use, abuse, scraping, denial-of-service activity, circumvention of access controls, or infringement/misuse of Our intellectual property or systems.
4.8.6. ANY CLAIM OR DISPUTE MUST BE FILED WITHIN ONE (1) YEAR OF THE DATE THE CLAIM ACCRUED, OR IT IS PERMANENTLY BARRED, to the maximum extent permitted by law.
4.8.7. Costs and fees of arbitration shall be allocated as determined by the arbitrator, and each party shall bear its own legal fees unless the arbitrator awards otherwise or Applicable Law requires otherwise.
4.9. Governing Law; Panama Jurisdiction; Severability; Entire Agreement
4.9.1. The Terms are governed by and construed in accordance with the laws of the Republic of Panama, without regard to conflict of laws principles.
4.9.2. To the extent arbitration is ineffective or prohibited for a particular dispute, such dispute shall be brought in the competent courts located in the Republic of Panama, unless We elect otherwise.
4.9.3. If any provision is held unenforceable, it shall be modified to the minimum extent necessary to make it enforceable, and the remainder shall remain in full force and effect.
4.9.4. The Terms and the Privacy Policy constitute the entire agreement regarding the Services.
4.10. General Provisions
4.10.1. No Waiver. No failure or delay by Us in exercising any right, power, or remedy under the Terms shall operate as a waiver of that right, power, or remedy. Any waiver must be in writing and signed by Us to be effective. Our failure to enforce any provision in any instance does not waive Our right to enforce that provision (or any other provision) in the future.
4.10.2. Notices. Unless otherwise stated, notices to Us must be sent to info@chatito.com and must include sufficient information to identify You (including Your Platform account identifier and/or Telegram handle and, where relevant, Wallet address(es) involved). We may provide notices to You through the Platform, the Bot, or by email if You provided one. Notices are deemed effective upon posting or transmission, as applicable, unless Applicable Law requires otherwise.
4.10.3. Assignment. You may not assign, transfer, or delegate any of Your rights or obligations under the Terms without Our prior written consent. Any attempted assignment in violation of this section is null and void. We may assign or transfer the Terms (in whole or in part) without restriction, including to affiliates, successors, acquirers, or in connection with any merger, sale, or transfer of assets.
4.10.4. Intellectual Property; Feedback. The Platform, Bot, and Services, including all software, code, interfaces, designs, text, trademarks, and documentation, are owned by Us or Our licensors and are protected by intellectual property laws. No ownership rights are transferred to You. You receive a limited, revocable, non-exclusive, non-transferable license to access and use the Services solely in accordance with the Terms. We may revoke this license at any time. If You submit feedback, suggestions, ideas, bug reports, or other materials, You grant Us a perpetual, irrevocable, worldwide, royalty-free license to use, reproduce, modify, distribute, and exploit such materials for any purpose without compensation or attribution to You.
4.11. CONTACT INFORMATION
- Domain: chatito.com
- Product app: app.chatito.com
- Privacy Policy: chatito.com/privacy
- General Email: info@chatito.com
- Support Email: info@chatito.com
